FAQs
Common questions.
How do I know which size to order?
Each product page includes a size guide. If you are between sizes, we recommend size up for a relaxed fit or size down for a closer fit.
Can I cancel or modify my order?
Orders can be cancelled or modified within 12 hours of placement. After that, the order enters processing and cannot be changed.
How do I track my order?
A tracking link will be sent to your email once your order is dispatched. You can also reach out to us on WhatsApp for updates.
How should I care for my ELMNTS pieces?
Machine wash cold on a gentle cycle.
Do not tumble dry.
Iron on low heat.
Do not bleach.
Each garment includes a care label — please follow it.
Do you ship internationally?
Currently, we ship within India only. International shipping is coming soon — follow us on Instagram to stay updated.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and major wallets via Razorpay.
I received a wrong or damaged item. What do I do?
We sincerely apologise. Please email us at hello@elmnts.studio within 48 hours of delivery with your order number and a photo of the item. We will resolve it immediately at no additional cost.
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